New Delhi : You don't any more have to cancel a train journey because of a glitch in reservation, here is a way. Mumbai-based start-up Railofy has launched India's first 'Waitlist and RAC Protection' service, meaning train ticketing issues will not keep you on your toes anymore.
It just so happens often that passengers may not find their names in the journey chart, despite being put on the waiting list.
Railofy app or its website will come in handy, passengers can enter the PNR number of their ticket. The passenger has to pay a fee, which is determined according to each trip.
Railofay will then track the passenger's waiting list tickets. In case the ticket is not confirmed until the last minute, the app will provide a flight ticket to the passenger, at the same price of a train ticket.
Deepika Agarwal, a passenger, told IANS: "We had to travel from Mumbai to Delhi, and the tickets for six passengers were on the waiting list. After our tickets were not confirmed even at the last minute, we completed our journey through this app.
"The price of Tatkal ticket was Rs 4,000 and a flight ticket was around Rs 5,000. We took the waitlist protection from Railofy. We got a flight ticket for just 2,000 rupees after the chart was made."
"About 30 crore passengers in India face the problem of being put on the waiting list. We want the travellers to have no hassles during the journey. We started the app in January 2020 and in the first few months, only about 100 passengers availed our services and completed their journey," Rohan, a founding member of Railofy, told IANS.
"Railofay service is currently available for all trains and across all its classes. The migrant labourers also took advantage of our facility amid the corona pandemic. Those who are returning to work again are also completing their journey through us," he said.
Rohan said Railofy also helps those passengers whose towns or villages are away from the airport.
Railofy has also started providing bus facilities for shorter routes, he said.
With inputs from IANS