Zoom gets pan-India telecom licence, all set to offer telephone servicestext_fields
Mumbai: Web conference company Zoom Video Communications (ZVC) now has a pan-India telecom licence that allows it to offer telephone services to customers.
ZVC on Wednesday said: "ZVC India, parent firm Zoom Video Communications, has received the Unified Licence with Access – pan India, NLD National Long Distance, and ILD – International Long Distance from the Department of Telecommunications (DoT)."
ZVC General Manager and Head, India and SAARC Region, Sameer Raje, in a company statement, said: "With Zoom Phone, India businesses, and MNCs can support flexible work environments, foster greater collaboration among employees and elevate the customer experience." "This important milestone underscores our continued focus in India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to India users," he added.
Customers can now get the cloud-based private branch exchange (PBX) service 'Zoom Phone' to multinational corporations (MNCs) and businesses operating in India. PBX works as a local telephone exchange for companies and helps them in managing conference call services. Zoom partners with international telecommunication providers to offer phone numbers and calling plans with cloud PBX service. This is available in 47 countries and territories.
According to the company, Zoom Phone grew over 100% year-on-year globally in fiscal year 2023. This has surpassed 5.5 million seats in the fourth quarter of the fiscal year 2023.