People of Arunachal now can file their complaints through 'ArunPol' app' and 'e-Vigilance portal'

Itanagar: Arunachal Pradesh Chief Minister Prema Khandu on Wednesday launched their digitalized Police services, 'ArunPol mobile app' and 'e-Vigilance portal’.

'ArunPol app' would be of immense help to minimize the trouble taken by citizens to reach out to police stations to avail services, according to the Chief Minister.

The app is designed to provide online services like lodging lost reports, police clearance certificates, missing reports, servant verification, tenant verification, complaints of women and children, complaints against the police, vital contact numbers, helpline numbers, vehicle towing details, etc.

Further, a citizen can lodge a complaint and provide information by keeping his/her identity secret through the app.

The main objective is to reduce the unproductive man-hours spent by both the citizens and the police.

Khandu said: "We are one of the best-performing states in the country when it comes to e-governance. The launch today has added another feather to our cap."

"I am told that the department has identified 16 services to be provided on the app. I suggest that senior officers can brainstorm over it and identify all possible citizen-centric services that can be incorporated into the app in the future," he added.

The e-Vigilance portal', to begin with, will issue e-Vigilance clearance certificates to government employees, especially those required for promotions, and Khandu observed that the issue of vigilance clearance certificates online would be a boon for government employees.

"Considering that submission of vigilance clearance certificates for various cases like promotion is mandatory for government employees and getting it was a long and cumbersome process, we decided to make the process simpler and accessible," he revealed.

Taking note that so far only 30 government departments are on board the portal, he suggested the chief secretary add all the remaining departments to the portal.

Khandu also launched the 'ArunPolSewa Vehicle', dedicated to community awareness on prevention of crime, fire safety, women-centric policing, and anti-drug campaigns besides acting as an interface of different arms of the police like civil police, STF, and armed battalions.

The vehicle is fabricated with high-quality equipment like a smart TV panel, generator set, and audio system with cordless PA system and will be manned by police personnel trained to create a positive impact and increase the confidence of people in the state police force.

Reassuring the state government's commitment to strengthen the state police force, Khandu informed that his office is in touch with the Union Home Ministry to work on it.

Deputy Chief Minister Chowna Mein, Home Minister Bamang Felix, and other top officials were present at the function.

With inputs from IANS