CCPA orders Flipkart to pay Rs 1 lakh fine for selling sub-standard pressure cookerstext_fields
The Central Consumer Protection Authority (CCPA) has ordered e-commerce platform Flipkart to pay a penalty of Rs 1 lakh for allowing the sale of domestic pressure cookers that weren't up to standard. The sale has been deemed in violation of consumer rights.
CCPA Chief Commissioner Nidhi Khare said Flipkart has been ordered to notify the consumers who bought 598 pressure cookers. The company needs to recall the products and reimburse their prices. The e-commerce platform is expected to submit a compliance report within 45 days.
The Central government notifies the Quality Control Orders specifying compulsory conformity to a standard and use of the standard mark for a product from time to time. This is to protect consumers from the risk of suffering injury and harm. The Domestic Pressure Cooker (Quality Control) order came into effect on February 1, 2021. It mandated conformity to IS 2347:2017 for all domestic pressure cookers.