San Francisco: WhatsApp recently announced that users would finally be able to transfer their chat history between iOS and Android devices, starting with Samsung Galaxy smartphones.
Samsung announced the feature was coming during its August Unpacked event, The Verge reported.
Previously, if users selected WhatsApp's cloud backup feature, then iOS chat histories were stored in iCloud, while Android's histories backed up to Google Drive, making it almost impossible to transfer chats between phones that weren't running the same operating system.
"If you're moving from an iPhone to a Samsung Android device, you can transfer your account information, profile photo, individual chats, group chats, chat history, media and settings," the company said in a blogpost.
In addition, users can only do the migration during the initial setup of a new Samsung device, as the instructions from WhatsApp say that "your new Android device must be factory new or reset to factory settings" to allow the migration, so users would have to do a complete factory reset of their Samsung device if it is already operational.
The old iPhone needs to have WhatsApp iOS version 22.214.171.124 or newer and the new Samsung phone has to have WhatsApp Android version 126.96.36.199 or newer.
The new device needs to have the Samsung SmartSwitch app version 188.8.131.52 or newer installed. The transfer takes place via a USB-C to Lightning cable, so users will need one of those as well.