New Delhi: Facebook and Instagram failed to load their content which resulted in a global outrage for more than two hours before it was resolved, in the early hours of Saturday.
More than 12,000 users reported having trouble accessing Facebook, while over 6,000 users reported having trouble with Instagram. Instagram stories were seen showing error messages while being loaded. Several users complained that they were not able to send and receive messages on WhatsApp too.
Instagram in a tweet said, "We're aware some of you might be experiencing issues with IG (Instagram) at the moment. We're working to get things back to normal as soon as possible. Sorry for the inconvenience and thanks for the patience".
Website outage detector portal Downdetector also showed spikes for all of Meta's platforms.
Earlier this month, Instagram briefly went down for thousands of users globally, including in India, after it faced a technical issue that impacted its services.
People took to Twitter to report the problems they were facing with the app, including posting memes and GIFs.
In May, Instagram came back to life after being down for over an hour as users witnessed errors saying the app couldn't refresh, and the website went blank for some users.
According to a company spokesperson, a technical issue caused some people to have trouble accessing Instagram globally.
Meta-owned messaging platform WhatsApp also suffered a global outage, including in India, earlier this month. Some WhatsApp users were unable to use the platform on their mobile and desktop devices, while some were experiencing issues with sending and downloading media.
In January this year, WhatsApp faced a server-side issue, making it impossible to update the privacy setting "who can see when I'm online," globally on iOS.
With inputs from IANS